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Secure
Online Payment
All the shopping done from our website is processed though
our secure servers. This way our customers can be confident
that no interception of valuable information can occur. Technology
has made this process as safe as placing orders through fax
and phone, and sometimes even safer. We use the top security
measures, together with the top card processing companies,
to provide the security needed so that our customers can shop
with the confidence they deserve. back
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Customer
Billing Information
All orders placed at themartialartstore.com will be handled
and billed by MAC Sports Supplies Corp. back
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Our
Return Policy
Our customers may return any product within 30 days of shipping
date except for books and videos. We will issue a full refund
for the price of any item returned that meets the following
requirements:
1) Items must be returned in their original
packaging.
2) Items must be in resalable condition.
3) Items must not have been washed, worn, altered, nor soiled
in any manner.
4) All merchandise sold as a set must be returned as a set.
5) No returns on items from our special deals section are
accepted.
We
will credit returned merchandise only by the original method
of payment minus the shipping and handling charges. back
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Return
Procedure
All returns require a return authorization number. Please
send e-mail to returns@themartialartstore.com containing
your name, phone #, Invoice and/or order #, a complete detailed
listing of the items you wish to return, a brief explanation
of why you are returning the items and notifying us what
you would like done (whether an exchange, credit, or refund).
Please make note that shipping and handling charges are
not refundable. After sending e-mail, you should receive
a response containing you return authorization code. At
this time print the e-mail containing your return authorization
code and attach it to you invoice. Send them both with the
items being returned in their original packaging to:
MAC
Sports Supplies, Corp.
Attn: Themartialartstore.com
Returns
Department
10756 SW 24 St.
Miami, Fl 33165
USA
We
suggest using UPS for shipment. Any questions about returns
please send e-mail to returns@themartialartstore.com.
We will be glad to assist you in any way possible. Thank
you for shopping at themartialartstore.com!
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Customer
Safety Information
Martial arts sparring, weapons use, and training may be dangerous
and cause serious injury. All equipment provided by themartialartstore.com
is intended for light training purposes only! Weapons are
for collection, display, or forms demonstration purposes only!
More serious training such as full contact sparring, bag use,
boxing, weapons training, etc. can result in serious injury.
All training requires appropriate protective gear and should
be performed only under expert supervision who assumes all
responsibility. Appropriate gear for sparring includes at
least the following; head gear, foot gear, hand gear, chest
protector, shin guards, mouth piece and groin guard. Appropriate
gear for weapons training includes at least a head and face
guard. Depending on what weapons are being used, other gear
such as chest protectors, forearm guards, groin guards and
shin guards should be worn. Instructors should be able to
inform you as to which gear is appropriate for weapon and
all other training purposes. Back
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Shipping:
Most
of our merchandise is shipped UPS which can be tracked right
from our website. Go to track
my order.
Orders
will be filled according to your shipping requirements when
completing your order. We use a variety of shipping options
from next day air to standard ground shipping. In-stock
items will be processed promptly within 24 hours of placing
your order. If you place an order for an item that is not
in-stock we will notify you by e-mail with an estimated
shipping date. All of our shipping charges are calculated
automatically depending on the size, weight, and destination
of the shipment. Some products are considered oversized
and will therefore consist of a shipping surcharge. All
customers will be notified of any additional charges that
may apply before shipping merchandise.
International
Shipping:
International
shipping is not provided on website orders. If interested
in placing an international order please email us or call
us at 305-223-8999.
All
international shipments are usually shipped UPS Worldwide
which can be tracked right from our website. Go to track
my order.
Orders
will be shipped UPS Worldwide Express or UPS Worldwide Expedite.
Additional charges such as duty, tax, and VAT charges are
the responsibility of the customer. Themartialartstore.com
is not responsible for any merchandise shipped once it leaves
the United States. All international sales are final. There
are no refunds. Themartialartstore.com is not responsible
for merchandise once it leaves the US, if lost by carrier
or seized by customs.
*
It should be noted that the sale, possession, shipping,
and receiving of certain merchandise is prohibited by some
countries and states. It is the customers responsibility
to check their local laws for any rules and regulations.
This information can be found at the local or national customs
office.
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Customer
Order Agreement
By submitting your order, you the customer agrees that you
are of legal age to use the items that you have ordered, that
it is legal in your country or state to order and receive
the items ordered, and that you have read and printed the
above return policy, return procedures and customer safety
information. You further agree to free themartialartstore.com
from any liability resulting from the purchase or use of their
merchandise. Back to top We take pride in our wide selection of quality products and our low prices. We carry various types of martial art uniforms, sparring gear, training equipment, weapons, shoes, and much more. We are constantly adding new products to our catalog and offering great specials in order to provide our customers with the best buy. Please browse our online catalog and allow us to make your online shopping experience a pleasant one. Martial Art Uniforms | Martial Art Sparring Gear | Martial Art Training Equipment | Martial Art Weapons
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themartialartstore.com
all rights reserved.
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